Privacy Policy

Last updated: 9 July 2025

Welcome to My Pocket Pal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using the application, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms, please do not access the application.

1. Information We Collect

• Personal identification information (e.g., email, phone, gender).
• Data required for the provision of services (e.g., screening results and journal entries).
• Usage data such as log files, device information, and in-app actions.

2. How We Use Your Information

• Operate and maintain My Pocket Pal and deliver its core functionality.
• Personalise your experience and surface customised recommendations.
• Improve our services through analytics and research.
• Communicate with you regarding updates, security alerts, and support.

3. Legal Bases for Processing

We process your personal data only when we have a legal basis, including:

• Your consent (which you may withdraw at any time);
• Performance of a contract;
• Compliance with legal obligations; or
• Our legitimate interests, provided these are not overridden by your rights.

4. How We Share Information

We do not sell or rent your personal data. We may share information with:

• Service providers who process data on our behalf and under strict confidentiality;
• Research collaborators in aggregated, anonymised form;
• Authorities when required by law or to protect our rights.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights & Choices

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Request data portability.
• Withdraw consent at any time.

You can exercise these rights within the app settings or by contacting us using the details below.

7. Children’s Privacy

My Pocket Pal is not directed to children under 13. We do not knowingly collect data from children without verifiable parental consent.

8. International Transfers

Your information may be transferred to — and maintained on — computers located outside your jurisdiction, where the data-protection laws may differ.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at ToLILY@ntu.edu.sg.

NIE Wellness Centre Project